Since before Easter i have been un able to access my e mail's. My server insists that they were working to improve the service, but hit a snag and have not been able to sort it yet.
Apparantly, i'm not to worry because there engeneers have been working around the clock (What since Easter?) to rectify the situation, and if i have any queries i can call the technical help desk (60p a min). 
Now i have been told that the majority of users are able to access e mail. guess what? Thats right , i cant. I called that bloody premium rate number, to be told that they will try and sort it out for me, to be patient (Isnt 2 weeks patience enough?). Bloody server, yea, still taking my weekly direct debit out of the bank..... 
I guess it would be wrong of me to name them, all i will say is that i shall BREATH a sigh of releif when it is sorted. 
Set up an alternative e-mail account elsewhere for now. I have never used my ISP e-mail addy, probably cos too bloody long addies!!
Not ideal I know but it is an option....