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    with regards to the previous post

    If a framing job is promised for Thusrsday 4th Oct, and the customer comes in today, the third of October and kicks off because it is not ready, am i within my rights to loose my tempor and raise my voice when she demands i do it because she made a special trip? Because i just did...

    It is clearly written on my job sheet that it is promised for tomorow, but the customer insists it is wrong and her collection ticket says it will be ready today.

    And where is her collection ticket?

    Lost....

    thats handy isnt it?

    :##

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